Click on step for further explanation about step, document tracking, status and/or potential problem identification with step.

    Green hi-lite --event & step successfully completed

    Yellow hi-lite --event & step in progress

    Yellow hi-lite/flashing -- event has question pending

    Orange pending question has been answered

    Red hi-lite/flashing --problem with event & step

For this demonstration this workflow pertains to a financial plan for the investor.

STEP ONE, TWO, THREE, FOUR, FIVE (green) indicates the step has been completed by the broker or the client.
STEP SIX (orange) indicates a question on the step has been answered.
STEP SEVEN (yellow solid) indicates the step is in progress and the client has a question.
STEP SEVEN (yellow flashing) indicates a question on the step.
STEP EIGHT (red) indicates the particular step timed out.
ADDITIONAL STEPS amplifying data and forms may be obtained by the client by clicking on the respective links.
Step
Plan Information/education
Status
Question
Participant
Responsible
Broker Notes
  1 Broker sets up workflow- pass out ID/passwords to workflow web site.
?
 Broker Broker
  2 Present and explain workflow.
?
 Client, Broker Client
 
3
 What is personal Financial Planning? 
?
 Client, Broker Client
 
 4 What you should look for in a Financial Planner.
?
 Client, Broker Client
 
5
 What is your Financial Planning concern?
?
 Client, Broker Client
 
6
 What are your Financial Plan, goals & objectives?
?
 Client, Broker Client
   7 Present Broker's services in detail.
?
 Client, Broker Broker
   8 Fill out the Client Profile Form
?
 Client, Broker Client
  9 Broker sends client profile to contact management program
?
 Broker Broker
  10 Schedule meeting  with client
?
 Client, broker Broker
11 Present Broker's services pricing plan
?
 Client, Broker Client
  12 Select plan and sign agreement
?
Client
 Client
  13 Send out meeting summary (home office)
?
 Client, broker, home office Home office
  14 Send out meeting summary (broker)
?
 Client, broker Broker
15 Fill out Financial Profile data taker and summit to home office
?
 Client, Broker Client
       
   
Step
Request for Financial Plan
Status
Question
Participant
Responsible
Broker Notes
16 Send Profile Data Taker to Home Office
?
 Home Office, Broker Broker
  17 Broker using Broker Workflow integrates Financial Profile data with financial advisor software. (FAS)
?
 Broker Broker
18
 Broker calls home office to confirm financial data received    
?
 Home Office, Broker Broker
19
 Broker uses Financial Advisor Software to produce plan.
?
 Home Office, Broker Home Office
20
 Client & Broker review plan.
?
 Client, Broker Client
21
 Broker and Client agree on plan
?
 Client, Broker Client
  Step

Implementation of Plan

 Status Question Participant Responsible
Broker Notes

22

 Determine Client's tolerance of investment risk

?

 Client, Broker Client
23
 Broker prepares list of investments for client
?
 Broker Broker
24
 Meeting with Client to discuss investments
?
 Client, Broker Broker
25
 Prepare Investment Election Form with Client
?
 Client, Broker Client
 

26

 Fill out transaction authorization
?
 Client Broker
27
 Set up investments with securities
?
 Securities, Broker Broker
 

28

 Send memo to client confirming transactions
?
 Client, Broker Broker
29
 Update/build portfolio
?
 Client, Broker Broker
             
Step
Administration of Plan
Status
Question
Participant
Responsible
Broker Notes
30
 Send Quarterly Reports to client
?
 Client, Broker Broker
31
 Periodically examine portfolio
?
 Broker, Client Client
 
32
 Employee maintains Financial Profile Data, monthly (This is performed by executing steps 15-28.)
?
 Client Client
 
33
 Schedule meetings to review information
?
 Broker, Client Broker
34
 Receive Continuing Education via online training
?
 Client, Broker Broker
Finish